Web design which aims to offer consumers a comprehensive shopping experience is not being achieved by many businesses, according to a new report.
The Multichannel Customer Experience Report from Econsultancy has found that just one in five UK firms have a joined-up strategy in place which looks to bring their internet and physical operations together.
It appears this is because most businesses who indulge in a
website builder are still learning how the multichannel building blocks go together.
Customer experience consultancy, Foviance, worked with Econsultancy in compiling the report.
Chief executive of the firm, Paul Blunden said: "Customers are no longer prepared to accept that businesses are still learning."
So why not
create a website to get ahead of the multichannel game, by using the Takeaway web design software on offer at Mr Site.
