Support, help and advice

Mr Site's support section includes plenty of help, advice and tips, so you can get the most out of your new website. It’s easy to get in touch with MrSite. You can do it over the phone, via email or through our online live chat.

Our commitment to you

MrSite is dedicated to making sure you enjoy a seamless, enjoyable service – so if you ever need help, you can depend on us to help. We aim to answer your questions within 24 hours, and we’ll make sure you get the know-how to tackle issues yourself.

  • Check our FAQ section

    We may have already answered your question online. Scroll down to see our FAQ section.

    Search for an answer
  • Chat with us online

    Speak to our sales and support team now* via LiveChat.
    *LiveChat only available between 9am-5pm GMT

    Start Live Chat

Give us a call

  • I need technical support.

    If you need help with your MrSite products, contact our support team on:

    0905 096 0111

    Calls cost 50p per minute plus network charges.
    For any complaints call 0844 414 5158
    Lines open 8:00am - 7:30pm GMT Monday - Friday
    9:30am - 5:30pm GMT Saturday and Sunday
    support@mrsite.com
  • I need to renew my package.

    If you need to renew your MrSite package, contact the renewals team on:

    0845 004 8664

    Lines open 9:30am - 6:00pm (local time)
    Monday - Friday
    (excluding UK bank holidays)
    renewals@mrsite.com