Why do I have to renew my Dot Com in a Matchbox account?
As with any domain name service, Dot Com in a Matchbox is subscription based - you can choose to renew your subscription a year from purchase. If you do not renew, you risk losing your domain name.
One month prior to your renewal date, you will receive a reminder email. This email will be sent to the email address that you gave us when you registered your Dot Com in a Matchbox. You will also receive a text message to your mobile phone reminding you to renew.
It is vital that we have your correct contact details so that we can notify you when your website is due for renewal. If you fail to renew your account, you may lose your domain name. You can keep us up to date with any changes of telephone number, email or postal address by clicking on 'Extras' from the Main Options, followed by 'Admin', then 'Personal details'.